At Avid Challenger, we are committed to providing a seamless and secure payment process for all users. This Payment Policy outlines the terms and conditions for making deposits, withdrawals, and other financial transactions on our platform. By using our platform, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for deposits and withdrawals on Avid Challenger:

• Cryptocurrency (USDT)
• Credit/Debit Cards (Visa, MasterCard, etc.)
• Other methods as listed on the payment page

All payments are processed in US dollars ($) unless otherwise specified.

2. Deposits

To participate in paid competitions or access premium features, users are required to deposit funds into their accounts. When making a deposit:

• Ensure that all payment details provided are accurate.
• Deposits are processed immediately but may take some time to reflect in your account depending on the payment method used.
• A minimum deposit amount may be required, as listed on the payment page.

Failed Deposits: If your deposit fails, verify the payment details provided and ensure that your payment method has sufficient funds. If the issue persists, contact our support team.

3. Withdrawals

Users who win competitions or earn rewards on Avid Challenger can withdraw funds from their accounts. Please note the following regarding withdrawals:

• Withdrawals can only be made to the payment method used for the original deposit unless otherwise approved.
• A minimum withdrawal amount may apply.
• Withdrawal requests are subject to verification and processing, which may take up to 1-5 business days.
• Some payment providers may charge fees for withdrawals, which will be disclosed at the time of the transaction.

Verification Requirements: To comply with anti-fraud and anti-money laundering regulations, users may be required to verify their identity before withdrawals are processed. This may include submitting proof of identity, address, and ownership of the payment method used.

4. Transaction Fees

Avid Challenger may charge small transaction fees for deposits and withdrawals. These fees will be disclosed at the time of the transaction. Any third-party payment processor fees are the responsibility of the user.

5. Currency Conversion

If you are making payments or withdrawals in a currency different from the platform’s default currency, conversion fees may apply. Currency conversion rates are determined by your payment provider and may vary. Avid Challenger is not responsible for any fees incurred due to currency conversion.

6. Refunds

• All deposits made to Avid Challenger are non-refundable, except when an error has occurred (e.g., duplicate transactions or technical issues).
• Refunds for unused funds may be requested but are subject to review and approval by our support team.
• The withdrawal of winnings and rewards is final and cannot be reversed once processed.

7. Chargebacks and Disputes

Avid Challenger has a zero-tolerance policy for fraudulent chargebacks. If a chargeback is initiated for a legitimate payment, we reserve the right to:

• Suspend or terminate the user’s account.
• Investigate the transaction.
• Seek reimbursement for the chargeback amount, including legal fees and additional charges.

If you have any issues with a payment or transaction, please contact our support team before initiating a chargeback. We are here to help resolve any concerns.

8. Security Measures

We take your financial security seriously. All transactions on Avid Challenger are encrypted using industry-standard protocols to ensure that your data remains safe and confidential. However, users are responsible for safeguarding their account credentials and payment details.

If you suspect any unauthorized activity or fraudulent use of your account, please notify us immediately at support@avidchallenger.com.

9. Compliance

Avid Challenger complies with all applicable laws and regulations regarding online payments, anti-money laundering (AML), and anti-fraud measures. As part of these efforts, we may:

• Request verification of your identity before processing transactions.
• Report suspicious activity to relevant authorities.
• Suspend or terminate accounts involved in fraudulent activities.

10. Changes to the Payment Policy

Avid Challenger reserves the right to modify this Payment Policy at any time. If any changes are made, we will notify users through the platform or via email. Continued use of the platform after such changes constitutes acceptance of the new policy.

11. Contact Us

If you have any questions or concerns regarding this Payment Policy, please reach out to us at:

Avid Challenger
Email: support@avidchallenger.com

Thank you for choosing Avid Challenger. We are committed to providing you with a secure and efficient platform for all your gaming and competition needs.